Shipping policy
Shipping Policy
This policy explains how orders are processed, shipped, and delivered.
Processing & Production
All products are made to order. Please allow 2–5 business days for production before shipment.
Processing times may be extended during holidays, promotional periods, or high order volumes.
Estimated Delivery Times
United States: 3–5 business days
Canada: 3–5 business days
International: 10–20 business days
Delivery estimates begin once the order has shipped and may vary depending on carrier operations and destination.
Shipment Confirmation & Tracking
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Tracking updates may take several days to appear.
Shipping Costs
Shipping rates are calculated at checkout based on the delivery destination.
Free shipping promotions may be offered periodically.
Multiple Shipments
Orders containing multiple items may be shipped separately to ensure timely delivery.
Shipping Address Responsibility
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Delivery Delays
Delays may occur due to circumstances beyond our control, including:
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carrier delays
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severe weather conditions
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customs inspections
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peak seasonal demand
We appreciate your patience should delays occur.
Delivered but Not Received
If tracking indicates that a package has been delivered but cannot be located, please contact the carrier first.
If further assistance is needed, please contact our support team.
Contact Information
For questions regarding shipping or delivery, please contact:
Email: michelle@jeaneencampbellr.shop
We will respond as soon as possible.